Homeowner FAQ

What Homeowners Want to Know

Yes. Actually free. Not "free for 14 days." Not "free until you hit a paywall." Free for homeowners.

Your home record is visible only to you and anyone you choose to share it with. You approve every detail before sending a job request to a Pro. Every time. No surprises. Your home, your data, fully in your control.

No. We don't sell your info to five Pros and let them fight over you (like other major home service platforms). You pick the Pro. You start the conversation. You choose how to communicate (call, text, or email). We don't even share your real phone number with Pros. Did we mention that we take privacy seriously?

Not even a little. Jackknife was built by someone who has to hire other people to assemble IKEA furniture. Point your phone at the thing. We'll tell you what it is, what shape it's in, and what to do about it.

No. Jackknife was built by a homeowner who got tired of bad advice, fake reviews, and wasted weekends. Here's how it works: when you need a Pro, we connect you with Pros your neighbors trust. We don't run ads or take referral fees, so no Pro can pay to be recommended. Your data stays yours.

Everything you add to Jackknife builds your home record, and that record is yours alone. Photos, receipts, and notes become a dated history of your home that powers the answers you get. Third-party AI providers process it for you, but they can't train their models on it.

Nobody else sees your record unless you say so. Not a Pro, not an insurer, and we don't accept advertisers. When you do share, we usually answer a question rather than hand over a file. Your privacy comes first, so we ask before sharing anything, then share as little as possible. Your home, your data. That's our promise. Build it, share it, or delete it, any time.

No. Start with one item. Your inventory builds over time, at your pace.

Not from you, and not from Pros. We don't earn a dime on your repair, so we have no reason to push one. If a $20 part will fix it, we'll tell you. No referral fees. No ads. No bias.

Down the road, insurers, real estate agents, and manufacturers will pay us to confirm facts about your home, like when your water heater was installed. You approve every request, and they get an answer, never your file. Homeowners get the upside: an insurance discount, an honored warranty claim, or a stronger price when you sell.

Your Jackknife record becomes one of the most valuable things you hand the buyer: a complete, documented history of everything in the home. Maintenance records, repair history, appliance ages, Pro work. Think of it as the Carfax for your house. Buyers love it. It didn't cost you a minute of extra work. And you choose exactly what gets shared.

Coming home shouldn't feel like a second job.

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Live in Essex County, MA